Last updated: 2026-04-28
In this privacy policy, we explain how Porcelianas.lt collects, uses and protects your personal data when you visit our website, submit an inquiry, purchase goods or contact us.
1. Data Controller
The controller of your personal data is O. Savickienė Ceramics Company .
Address: Šiloji St. 4, Neveronių village, LT-54478 Kaunas district
E-mail: info@porcelianas.lt
Phone: +370 671 13964
Note: If necessary, enter the company code and VAT number here. Because, of course, in legal texts, one line always has to ruin your life.
2. What personal data do we collect?
Depending on how you use the website, we may process the following data:
- first and last name;
- phone number;
- email address;
- delivery and billing address;
- order information;
- payment information, if it is required to administer the order;
- the content of correspondence when you contact us;
- technical browsing data: IP address, browser type, device information, cookie data.
3. For what purposes do we use the data?
We process your personal data for the following purposes:
- to accept, execute and administer orders;
- to organize the delivery of goods;
- for invoicing and accounting;
- to respond to your inquiries;
- provide customer service information;
- send newsletters or offers if you have given your consent;
- ensure the operation, security and convenience of the website;
- analyze website traffic and improve its content.
4. Legal basis for data processing
We process personal data on the following grounds:
- performance of a contract when you place an order or purchase goods;
- a legal obligation where we must keep accounting or tax documents;
- With your consent , when you subscribe to the newsletter or agree to non-essential cookies;
- legitimate interest when we respond to requests, protect the website or improve the quality of services.
5. To whom can we transfer data?
Your personal data may be transferred only to the extent necessary to provide the services:
- parcel delivery service providers;
- payment collection service providers;
- accounting service providers;
- website maintenance, hosting and IT service providers;
- email and communication service providers;
- to state institutions when required by law.
We do not sell or transfer data to third parties for direct marketing purposes without your consent.
6. How long do we store data?
We store personal data for no longer than is necessary for the purposes for which it was collected:
- query data is usually stored for up to 12 months from the last correspondence;
- order and accounting documents are stored as long as required by applicable legal acts;
- newsletter data is stored until you unsubscribe from the newsletter or withdraw your consent;
- Cookie data is stored according to the terms specified in the cookie settings.
7. Cookies
The website may use cookies to help ensure the proper functioning of the website, analyze traffic, and improve user experience.
Strictly necessary cookies are required for the website to function. Analytical or marketing cookies are only used with your consent, if such consent is required by law.
You can change your cookie preferences in your browser settings or in the cookie management tool provided on the website, if used.
8. Direct marketing
If you subscribe to the newsletter or agree to receive offers, your email address may be used to send marketing messages.
You can unsubscribe from the newsletter at any time by clicking the unsubscribe link in the email or by contacting us by e-mail info@porcelianas.lt .
9. Your rights
You have the right:
- to access your personal data;
- request correction of inaccurate data;
- request deletion of data when permitted by law;
- restrict data processing;
- to object to data processing;
- receive your data in a structured, commonly used format;
- withdraw consent when data is processed on the basis of consent.
You can exercise your rights by email at info@porcelianas.lt .
10. Filing complaints
If you believe that your personal data is being processed incorrectly, you can first contact us by e-mail info@porcelianas.lt .
You also have the right to file a complaint with the State Data Protection Inspectorate.
11. Data security
We apply organizational and technical measures to protect your personal data from unauthorized access, loss, alteration or disclosure.
However, no online system can guarantee absolute security, so we recommend that you responsibly protect your login details and not share them with other persons.
12. Policy changes
This Privacy Policy may be updated as our operations, website features, or applicable laws change. The most recent version of the Privacy Policy will always be posted on this website.